Great service! the bean bags we ordered were delivered by the courier to the wrong address. I got a terrific phone call from Lee who said what he'd do to fix it. This is exactly what I wanted to hear; I appreciated it. I called him back to thank him and he was a good advocate from the company. I wish more business would teach their employees to handle customer complaints the way he did – I am very pleased and will definitely buy from this company again. Thank you. Caroline
Caroline Long22 Mar 2018, 03:37 PM
Would like to say a big thank you to the team at Ambient Lounge for such outstanding customer service and a fantastic product. We received our Mod 4 Quad Couch and ottoman yesterday for our boys 'go to' games room and we had to pry the three of them off the lounge to go to bed. We love it. Highly recommend.
Heather Greene - Sydney08 Sep 2017, 01:24 PM
You are amazing! Within 24 hours of placing my order, our delivery arrived in Rutherglen. You cannot get better than that! Well done.
My husband's Birthday gift is just perfect. He sleeps on his Acoustic sofa most of the night - quality, style and comfort is 100%.
Look forward to placing another order shortly as we prepare for our summer nights out by the pool.
Lucy Norman05 Sep 2017, 04:04 PM
You guys have gone above and beyond for us. Many thanks.
Amy Freeman01 Sep 2017, 04:54 PM
Got two of the modular corners for our airbnb rentals. Guests have been really happy. Great service too guys.
Blake24 Aug 2017, 01:38 PM
Just wanted to let you know my bean bags were delivered on Friday and they changed my life.
Everything I wanted them to be and more. Thank you.
Matt S.21 Aug 2017, 05:17 PM
Just ordered a second extra large dog bed to add to our collection of two butterfly chairs (love them), ottoman and one extra large dog bed. We have three Springer Spaniels (2 big boys and a small girl) and they all love their bed. Actually they love the Sunbrella butterfly chairs too... The staff at Ambient Lounge are all very, very helpful, service is excellent - nothing is too much trouble. A really good fun and high quality product!
Phil20 Jul 2017, 03:28 PM
I called your company last week being a short week due to ANZAC day with a request to have 2 new Bean Bag lounges and a Ottoman delivered to SA before Friday for my wife’s birthday. Marguerite was nothing short of Amazing with how quickly she got onto this for me and how easy she made the transaction process. When we received the Product I packaged it up and gave it to my wife on Friday for her Birthday. She absolutely loved them.
Thank you so much for a wonderful shopping experience.
Corey Armstrong - Director of Infinity Signs01 May 2017, 12:36 PM
I just wanted to let you know we received Butterfly chairs and could not be happier!
Please let me know as soon as Black come in and I will grab two of those as well.
Cheers for the awesome service as well!
Angel Fatharly07 Feb 2017, 02:27 PM
Hi Gary, Thought i would drop a line. Hope you are doing well. We recently refurbished our office and chose Ambient Lounge for some of our lounges! The team over here love them! Very happy customers!
Andy Lee - Business Development of Paypal Ausralia03 Oct 2016, 03:19 PM